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Camden MSK

An introduction to our integrated Physiotherapy, Pain, Podiatry and Specialist services

About Camden MSK

Find out about Camden MSK and the services we offer, and meet our friendly team

Our Clinics

Plan your visit to one of our clinics. Find information about getting there and what to expect on the day.

Health Library

Practical advice, tips, and information about musculoskeletal pain, and general health and fitness.

For Patients
For GPs

Neck

Shoulder

Elbow, Wrist & Hand

Back

Hip

Foot & Ankle

Joint & Muscle Pain

Contact Us

If you have a query about your care please get in touch with your Named Care Coordinator (NCC) on

Telephone: 020 3447 7779

Email: uclh.camdenmskhub@nhs.net

The NCCs are available Monday – Friday 09:00 – 17:00. They work in close liaison with Camden MSK Advanced Physiotherapy Practitioners (APPs) and the wider Camden MSK Multidisciplinary Team (MDT).

The team has full access to the electronic patient database systems across all partner organisations, UCLH, RFL, Camden MSK EMIS, Connect patinet database, GP EMIS, as well as a database of contact details of operational managers across the specialities, which will enable them to deal with Camden MSK appointment queries in a seamless and prompt manner.

If you do not know/remember the name of the NCC, the team on the above number will be able to advise who this is.

Living with Pain

Whether your pain has just come on or you’ve lived with it for years, these tried-and-tested self-help steps can bring you relief.

Covid-19 Update

Due to the coronavirus pandemic we will be taking extra precautions in our clinics for the safety of our staff and patients.

We have moved many appointment slots to video or telephone appointments.

There may be some delays in accessing some services and we apologise in advance for this.

Health & Fitness in Camden

Start the fight back to a healthier you. We’ve got lots of practical tips, tools, and free apps to help you improve your health today.

Self Referral

You can self refer to community physiotherapy services. Simply call 0207 871 0545 to make an appointment. Your initial contact with one of our chartered physiotherapists may be over the phone, where you will either be given advice on appropriate treatment, or a face-to-face consultation will be arranged.

Should you wish to speak to your GP first, simply make an appointment with your local practice. If your GP refers you, one of our patient care advisers will contact you within 48 hours to arrange an appointment.

Patient Satisfaction Survey

We would love to find out about your experience at Camden MSK by completing our short survey.

It will take less than 5 minutes to complete and the information you share with us will help us improve our services.

GP Referral to Camden MSK Services

GPs can refer patients to Camden MSK services using the link to the referral form below. Please complete as much information as possible so that your referral can be triaged by into the most suitable Camden MSK service.

Click here to download the Camden MSK referral form

Urgent Rheumatology Referrals

If you have an urgent rheumatology referral please ensure that the ‘urgent’ box is ticked on the referral form. Please complete the form with as much referral information as possible. Urgent referrals are sent directly to Rheumatology on the day of receipt and followed up with a confirmation of receipt by the Camden MSK Administration Team. They will be triaged by a clinician daily and allocated to an appropriate clinical appointment.

For any urgent referrals that you feel need to be seen urgently within 24-72 hours please contact switchboard on:

UCLH 020 3456 7890

Royal Free: 020 3758 2000

Ask for the on-call rheumatology registrar to discuss your patient or send them to A&E.

Services

For a comprehensive guide to all our clinical services take a tour of Camden MSK.

COVID Service Update

Clinical Assessment and Triage Service:

All routine consultations have been converted to virtual appointments, either telephone or video.
Patients triaged as Urgent are still invited to attend clinic for a face-to-face appointment.
There may be delays in accessing injection service
Clinicians urge you to utilise the STarT Back screening tool for patients with spinal pain. STarT Back is a simple tool to match patients to treatment packages appropriate based on prognosis and has been shown to significantly decrease disability from back pain. STarT Back tool

Camden Pain Service:

90% of staff have been redeployed.
Expect delays in time from referral to treatment

MSK Podiatry:

Face to face clinics remain unchanged at present but may move to virtual appointments over the next few weeks.
There is a chance that staff will be redeployed to become vaccinators.

Connect Health Physiotherapy:

Physiotherapy service is currently fully staffed with no clinicians redeployed.
Face to face appointments are available to those patients that need them. Clinicians are contacting any face to face DNAs to offer virtual appointments in case the non-attendance is due to the current national lockdown or for reasons of shielding.
Continue to offer virtual appointments and virtual gym sessions to those that require them.

InHealth Community Diagnostics:

Currently operating as normal, but there are high numbers of staff absences, which has resulted in short notice cancellations.
Services are under a lot of pressure and this may have an impact on the waiting times.

Resources

Visit our health library to find everything you need to know about diagnosing patients with aches and pains.

We are here to help.

GP Survey

As an identified Camden GP we would very much value your opinion in this short survey. It takes take less than five minutes to complete and responses are completely anonymous.